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Suite 5 /2 Plaza Circle Highfields, QLD 4352

Career.

SEEKING MOTIVATED AND DRIVEN PROFESSIONALS TO JOIN OUR MEDICAL RECEPTION TEAM!

  •  Reputable medical practice

  • Casual & Permanent Positions

What is a Medical Receptionist?

A medical receptionist is an integral part of the healthcare team. Doctors, nurses, and other medical and administrative staff rely heavily on the medical receptionist to create a friendly, welcoming and well-organised front office for patients and to facilitate their flow throughout the practice. As a medical receptionist, you are the first point of contact and represent the practice on a daily basis.

 
Duties & Responsibilities

The Medical Receptionist reports to the Practice Manager and is responsible for providing high quality customer service to our patients, doctors and nurses. The role is busy so the ability to multi-task, prioritise and work under pressure is paramount to succeed in this role. Daily duties involve maintaining a calm and efficient environment for fielding phone calls, answering phones, booking appointments, and maintaining accurate and up-to-date patient records. Excellent attention to detail, adherence to privacy and confidentiality and problem-solving skills is essential in this role.

 
What are we looking for?

We are looking for a highly motivated individual who has the ability to interact with a wide range of personality types in both pleasant and difficult circumstances. The right person for this job will have a warm, welcoming demeanour, along with excellent customer service skills, well-developed written and oral communication skills, be able to manage and prioritise their workload and have a high attention to detail. We are looking for someone who can work unsupervised within a close-knit team providing support and assistance where required.

 
Minimum Requirements
  • A Certificate III in Business Administration (Medical) is not mandatory, but will be highly advantageous.

  • A current Perform CPR Statement of Attainment (or the ability to obtain) will be required. The company provides paid CPR certification for staff on a regular basis.

  • Due to the complex nature of the health industry, previous experience in a similar role, such as working for allied health, dental or specialist offices, will be highly advantageous.

 
Benefits 

We offer long-term job security for staff who consistently perform to a high standard. We have on-site car parking, a shower, a staff lounge/kitchenette

 
Apply Now! 

Please send an updated Resume and a brief Cover Letter to us. To email your documents to us, simply click on the "Apply Now" button below.

CONTACT

Suite 5, 2 Plaza Circle Highfields, Qld 4352


Phone: (07) 4630 8800
Fax: (07) 4630 8003

Under no circumstances should patients seek medical advice or communicate any health matters or issues regarding their health care via email to our Practice Manager. This may cause a delay in appropriate health care/medical attention.

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OPENING HOURS

Monday 

Tuesday

Wednesday 

Thursday 

Friday

Saturday

Sunday 

Public Holidays

8:30am – 5:00pm

8:30am – 5:00pm

8:30am – 5:00pm

8:30am – 5:00pm

8:30am – 5:00pm

CLOSED

CLOSED

CLOSED

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AFTER HOURS AND EMERGENCIES

For medical emergencies, please call 000 immediately.

If you require medical care outside of our opening hours, please contact 13 SICK (7425) or present to Toowoomba Hospital

Alternatively, you may attend:

Toowoomba Hospital
Pechey Street, Toowoomba QLD 4350
Phone: (07) 4616 6000

 

For health advice outside of clinic hours, you can also contact 13 HEALTH (13 43 25 84), a free Queensland Government telephone health service available 24 hours a day.

For information about COVID-19 or other Queensland Health advice, visit the Queensland Health website or call 13 HEALTH (13 43 25 84).

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© 2026 Highfields & District Medical Centre

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